FAQs
Where are you located?
We are an online only boutique and are based in Florida. (US)
What currency are the prices do I see on the website?
All prices are in USD dollars.
When will my item(s) ship?
Your item(s) will be processed within 3 business days upon receipt of payment. Please allow us the 3 business days before you will receive your tracking information for your priority shipment. Priority mail is 2 to 3 day delivery for US domestic shipments only. Please allow up to 3 to 4 weeks for international shipments to be delivered after our standard 3 business days for processing your item(s).
What is the return policy?
***DUE TO COVID-19 NO RETURN OR EXCHANGES AT THIS TIME ***
A store credit will be granted for items returned within 7 calendar days upon delivery as long as the items are unworn and our tag is still attached to the items. Please allow up to 5 business days for processing your returned shipment. You will then receive an email concerning your returned item and a store credit. Please note that the returning of an item shipping costs is the sole responsibility of the customer and shipping fees are not refunded as we do not offer refunds. Only a store credit will be issued contingent upon the above requirements.
If we receive a returned item that has been worn and/or does not have our tag still attached you will not be eligible for a store credit of the returned item.
Also please note items in our "accessories" and "sale" catalogs are Final Sale and are not eligible for a store credit nor a refund.